Noticedo

Refund Policy

Last updated: 5 July 2026

Noticedo delivers a personalized digital document within seconds of payment. Because of the instant, made-to-order nature of the product, our refund policy is narrower than for physical goods — but we stand behind getting your document right.

1. Free rewrites come first

If your document doesn't accurately reflect the facts you provided, use one of your included rewrites (up to three per payment) to correct it immediately, free of charge, from the document viewer.

2. When a refund applies

SituationOutcome
Payment was deducted but no document was generated due to a technical errorFull refund
You were charged more than once for the same requestFull refund of the duplicate charge
The document is factually incorrect based on what you provided, and a rewrite (within 24 hours) does not fix itFull refund, at our discretion, in place of or in addition to a rewrite
You changed your mind after receiving a correctly generated documentNot eligible for refund
You entered incorrect information yourself and did not use a rewrite to fix itNot eligible for refund

3. How to request a refund

Contact us within 24 hours of payment at [add your support email here] with your payment reference ID (shown on your document and in your Razorpay payment confirmation) and a brief description of the issue. We aim to respond within 2 business days.

4. Refund processing time

Approved refunds are issued to the original payment method via Razorpay and typically reflect within 5–7 business days, depending on your bank or payment provider.

5. Contact us

For refund questions, contact: [add your support email here]